Organizational Culture and Its Importance

The contemporary definition of Organizational Culture includes what is valued; the leadership style, the language and symbols, the procedures and routines, and the definitions of success that characterizes an organization. It is a specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization.

Here, organizational values are beliefs and ideas, about, what kinds of goals members of an organization should pursue and the appropriate kinds or standards of behavior organizational members should use to achieve these goals. From organizational values develops organizational norms, guidelines or expectations that prescribe appropriate kinds of behavior by employees in particular situations and control the behavior of organizational members towards one another.

In the past 25 years, the concept of organizational culture has gained wide acceptance as a way to understand human systems. From an open system perspective, each aspect of organizational culture can be seen as an important environmental condition affecting the system and its subsystem. Increased competition, globalization, mergers, acquisitions, alliances, and various workforce departments have created a greater need for organizational culture. Thus, it has become an important pattern for the organization’s development.

Below are important key ingredients of Organizational Culture:

It focuses attention on the human side of organizational life, and finds significance and learning in even its most ordinary aspects.

It clarifies the importance of creating appropriate systems of shared meaning to help people work together toward desired outcomes.

It requires members especially leaders, to acknowledge the impact of their behavior on the organization’s culture.

It encourages the view that the perceived relationship between an organization and its environment is also affected by the organization’s basic assumptions.

Organizational culture is possibly the most critical factor determining an organization’s capacity, effectiveness, and longevity. It also contributes significantly to the organization’s brand image and brand promise.

Organizational Culture creates energy and momentum. The energy will permeate the organization and create a new momentum for success.

The above-mentioned relevance of organizational culture supports the proposition that, in this competitive and globalized corporate scenario, there is huge need of organizational development strategy at various workforce departments, as this can improve the company’s culture. Thus, to fulfill organizations development needs, Organizational Culture Center is the better option! With its outstanding services, OCC provides meaningful responses to the company’s wants, needs and values. Its services range from Workshop, Speaking to Consulting and Coaching.

OCC, Workshop and Speaking service teach cultural enhancement programs to the attendees to improve their cultural effectiveness. It educates current and emerging leaders on issues related to organizational culture. Besides, its associates work parallel with leaders at every level of the organization by engaging and training them to understand workplace culture and to assume their responsibilities as the cultural leaders of their own individual subcultures.

Organizational Culture Center’s thirty years of experience of building culture, combined with VisionLink process, provides a complete guideline of six critical elements of workplace cultural effectiveness with the power of strategic mapping and the balanced scorecard. This proven and highly effective leadership concept brings about a direct linkage between the activities and measurements of every associate at every level of the organization with the vision and strategy of the enterprise as a whole.

Thus, the Organizational Culture Center with all its services has improved the culture of many organizations and has also proved to be the first choice of many of the organizations. It has brought wisdom and passion to the consulting arena and has been an extremely effective process for many of the corporate company’s of America. By availing the services of OCC you, too, can improve your company’s culture. http://www.organizationalculturecenter.com/

Do you have an international sales negotiation coming up? Are you nervous about how it will go?

Most people don’t give much thought to the actual cross cultural communication process prior to their first real cross cultural negotiation. They get obsessed with secondary details.

Cross Cultural Negotiation Skills

Imagine you are in a long line of people waiting for a taxi at the busy Paris airport. With people swarming everywhere. The noise of the street traffic competing with the noise from the airplanes in the background.

And then you hear such a large commotion, right up at the front of your taxi line. You think it is yet another bomb scare and crane your neck to get a closer look with your bags in your hands ready to move. But out of the confusion you hear laughter.

What happened?

It was only someone who began to try bargaining the price of his ride before he got inside the taxi…with a Parisian taxi driver. The tension breaks as a ripple of laughter mixed with annoyance runs down the taxi line.

It is an old story. But it does highlight cultural differences in negotiation very well.

Different Cultures Have Different Negotiation Practices

Negotiation practices differ from country to country. Some cultures expect clients to negotiate over things that would be totally unacceptable in other countries. Some cultures get upset or angry by things that are totally acceptable in other cultures.

Different cultures simply have different approaches when it comes to negotiation. This can be intimidating when you travel to a new country to negotiate for business. And even more so if it is your first time.

It is important to know what is culturally expected of you when it comes to negotiation.

If you are just starting out in developing your international markets, it is wise to do some homework and identify the standard expected negotiating habits in the country you are travelling to.

No matter how much research you do prior to your first cross cultural negotiation communication road blocks can easily come up. This is even more likely if your negotiation is taking place in a foreign environment to what you are used to.

So it is even more important to develop skills to ride through communication hurdles.

A Beginners Guideline

Prior to your first cross cultural negotiation give some thought on how you will keep on track.

Here is a guideline to help beginners.

If you find yourself on your own in a country where negotiation practices are different to your own, there is a strategy to follow.

Prior To Your Negotiations

Do your research on what will be expected of you. Define your schedule, and what you are expected to wear and bring. If you are a woman, be sure to verify standard practices beforehand.

Are there any standard culturally specific negotiating practices? Remember to ask for advice prior to cross-cultural negotiations.

If you feel you will be in a different environment than you are used to you have two options to consider:

Prior research helps, but even so, it is not always easy. You will also need to keep your own behavior and attitudes turned towards your negotiation.

This is where the following 8 points are important.

Best Practices During Your First Cross Cultural Negotiation

Keep this guideline in mind during your negotiations.

Use this guideline as a gentle reminder to stay tuned to where the other party is at. If you feel in any way that you need to refer to one of the points above, do so, and continue your negotiation.

Cross cultural communication is a process where you adjust your communication a little and learn to meet another culture in the area where you both feel comfortable. It is about knowing when to ask discretely for feedback to make sure you are all on the same path.

Your first cross cultural negotiation will simply be a first step in the process of adjusting to another culture. Your cross cultural communication skills improve with practice.

Follow these guidelines for your first cross cultural negotiation and you will not make people laugh.

Tips for Improving Organizational Culture

Improving organizational culture has become a necessity in today’s ever-changing business environment. People want to work for a company where they can be happy and balance work and life. Organizations who treat their members well have experienced a better retention rate, an increased productivity and a happier overall culture.

Improving organizational culture can be a big challenge for the organization and its members. Focusing on a few important steps will help you get started in improving organizational culture Getting the right training for your employees is the first step toward improving organizational culture. The other important steps for enhancing organizational culture include:

Analyze your organization’s existing culture and compare it with customers’ expectations and perceptions.

Form a diverse team of interested and enthusiastic people in an organization to enhance the organizational culture.

Get your team to discuss the current culture and explain the parts of the culture that are already great and need to be supported. Then create a vision of the culture you want to create, taking into account the entire current picture of the organization.

Provide the appropriate training to the team members regarding the vision of the culture.

Communicate to everyone to bring awareness about the team and organizational leadership, that this isn’t a band-aid, quick fix; but an ongoing, strategic intention to build a more attractive culture that fits the needs of the organization and that can improve its culture.

Get the cultural team excited. Help the team recognize that not everyone else in the organization is going to think that these efforts are worthwhile immediately. Remember that enthusiasm is contagious. Do what you can to keep the enthusiasm of your team high. If their excitement falters, remind them of the vision they created to re-invigorate them.

Culture improvement is like any other change, as it requires champions. The champion needs to be someone who is passionate about creating the new culture.

Any change will have a greater chance of success with momentum. Thus, get started but be committed to building momentum and staying with it. It will be one of the most rewarding efforts you and your team will ever engage in and with this you can bring great improvement in your organizational culture.

The above-mentioned lists are the specific tips that have enhanced and improved the organizational culture of various organizations. Obviously, these are not the only things you can do to enhance your culture , but these will provide you with a good starting point.

For further assistance, contact the Organizational Culture Center. Organizational Culture Center is a leader in implementing or changing the organizational culture of organizations, whether a profit or nonprofit entity. To receive special reports on organizational culture that includes resources, ideas and advice you can log on to www.organizationalculturecenter.com.